• The information in this website is current as at 18th of December 2009. It is of general nature and is designed to be a guide only. It is not to be used as a substitution for independent professional advice. Why Group recommends all applicants and borrowers seek such independent professional advice.

• By submitting an enquiry via any of our enquiry forms located on our website you agree to join and/or subscribe to our mailing list, whereby your details will be stored in a secure database. If you wish to unsubscribe from this service please email us at info@whygroup.com.au with 'unsubscribe' in the subject line.

• Why Group is not responsible and does not accept any liability for any loss or damage caused to any person arising from the use of or reliance upon the information provided or contained in this website.

• All examples or scenarios are illustrative only.
  

• Nothing contained in this website shall be interpreted as presenting any licence or right under any trade mark or in relation to any copyright of Why Group or any third party.
  

• The services referred to on this website are only available to Australian residents and are not available to any person who is a resident of any other country.
  

• Why Group does not accept liability for information contained in websites linked to this website.

• All interest rates and offers published and/or contained in this website are indicative only and can change without notice at anytime. Each offer has its own terms and conditions and are available upon request.
  

• We reserve to amend any part of this website (including the design and content) at anytime without notice.
  

• No part of this website can be reproduced without Why Group’s prior written consent.

External Dispute Resolution Processes (Complaints Procedures)

If you have any complaints about our services, contact us.  If we are unable to resolve your problem, you may contact our external dispute resolution scheme.  External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints.  Our external dispute resolution provider is COSL (Credit Ombudsmen Services Limited) phone 1800 138 422.